02. TOOLS FOR MAKING DECISIONS WHAT’S AHEAD Square Defangs Difficult Decisions with this System — Here’s How Throughout his career, Gokul Rajaram has noticed how a lot of forward- thinking companies still gravitate to consensus when making decisions. It turns out that for important, diiffcult choices, that approach is otfen ineffective and impractical. Here, Rajaram shares the SPADE framework that he uses at Square and Caviar to make the most diiffcult decisions and articulate each stage of the process broadly to the company, all while assigning ownership, being inclusive and coordinating execution among all stakeholders. 32