ESSENTIALS MANAGEMENT relished the challenge of expansion to such a degree that they were willing to put in the time to learn, asked for constant feedback, and were relentlessly educating themselves about their local markets. “Look at the people who love working for your company. What do they enjoy? What are they especially good at? What skills set them apart?” says Johnson. “You want to hire more people who ift the mold of the people who not only have the right skills, but who are having a good time too. Happiness is critical to high performance — happy people get curious and want to learn.” She occasionally ifnds it helpful to plot members of the team on a Venn Diagram with three circles: People who are good at their work, people who are making great impact, and people who love what they do. The ideal employee ifts into all three circles. Make a list of all the people who fall into this bucket. What other qualities do they have in common? What questions can you ask during recruiting to suss out whether a candidate shares those qualities? 70